[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Team Member Section” _builder_version=”4.6.0″ custom_padding=”22px||60px|||” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.10.8″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”2_3″ _builder_version=”4.10.8″ _module_preset=”default” custom_padding=”0px|0px|0px|0px|true|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_blog posts_number=”100″ include_categories=”10″ use_manual_excerpt=”off” show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” _builder_version=”4.10.8″ _module_preset=”default” header_text_align=”center” header_text_color=”#FFFFFF” body_font=”|||on|||||” body_text_align=”center” body_text_color=”#d9a015″ body_font_size=”25px” meta_text_align=”center” custom_padding=”||||false|false” animation_style=”fade” hover_enabled=”0″ global_colors_info=”{}” custom_margin=”||||false|false” body_font_size_last_edited=”on|desktop” sticky_enabled=”0″ body_font_size_phone=”15px” body_font_size_tablet=”20px” header_font_size_last_edited=”on|phone” header_font_size_phone=”12px” header_font_size_tablet=”17px” box_shadow_style_image=”preset1″][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#2a2a2a” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#2a2a2a” _builder_version=”4.6.0″ toggle_text_color=”#000000″ toggle_font=”Kanit|600|||||||” toggle_font_size=”20px” toggle_line_height=”1.5em” body_line_height=”1.8em” toggle_font_size_tablet=”18px” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|phone” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” border_width_bottom=”1px” global_colors_info=”{}”][et_pb_accordion_item title=”How long have you been licensed and working as a contractor? What is your experience level?” open=”on” _builder_version=”4.6.0″ custom_margin=”||0px||false|false” custom_padding=”|0px||0px|false|true” global_colors_info=”{}”]I have been licensed and working as a self employed contractor for 4 years or since may 2017
\nI have been in the trades since I was 13, but I would only count the past 8 years as real tangible experience. I am a journeyman marble mason and a high level carpenter. Most of my employees have over 20 years experience in residential remodeling.[\/et_pb_accordion_item][et_pb_accordion_item title=”Where do you get your materials?” _builder_version=”4.6.0″ custom_margin=”||0px||false|false” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]Most finish materials these days are sourced or imported over seas. We prefer to use greenguard certified products, and do our best to use American made products whenever possible.[\/et_pb_accordion_item][et_pb_accordion_item title=”Are all your employees background checked?” _builder_version=”4.6.0″ custom_margin=”||0px||false|false” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]All of our employees are background checked and free of any violent, theft and sexual crimes. We take these things very seriously and realize the importance of feeling safe during your renovation.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have a copy of insurance I could see?” _builder_version=”4.6.0″ custom_margin=”||0px||false|false” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]We carry much more then the required insurance and bond required to work on any of the fine homes we perform work on.[\/et_pb_accordion_item][et_pb_accordion_item title=”What warranty do You offer for a project?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]In addition to the manufacture warranty on most products, we stand by all of our work with a 10 year interior warranty and a 5 year exterior warranty on our labor.[\/et_pb_accordion_item][et_pb_accordion_item title=”What are your working hours like?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Usually this depends on the client, our preferred working hours are 9-5 pm. Occasionally we may need to push a project and may work as late as 7 pm when necessary in order to stay on schedule and provide a timely experience for our clients. We typically work Monday- Friday with some weekends if appropriate, which are always verified with the homeowner ahead of time. We always do our best to bring this up during our initial consultation to get a feel for the clients schedule so we can be sensitive to peoples demanding schedules.[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you handle if we have a disagreement\/ dispute ( written contracts and so on)?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We eliminate 90% of the need for these disagreements by providing a very clear scope of work before starting your project, in addition to clearly outlined paperwork that specifically states that change orders must be signed off before they take place.integrity is a huge thing in the construction industry and we believe by implementing that we are elevating the clients experience.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I get a crew specializing on my project only?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]This is a difficult question to answer and varies case by case
\nTypically you will be assigned a project manager who is directly tied to the owner. They will be your first point of contact, which helps streamline communication between client and NSS. We will be putting our convo into a group chat with client, owner and project manager that way we have records of all communication.
\nThey will work in tandem with the owner who will be scheduling the surrounding trades. Occasionally there will be a gap in the schedule due to material delays, etc, which will force us to pull off of your project in order to stay productive.[\/et_pb_accordion_item][et_pb_accordion_item title=”What are your cleaning procedures especially during COVID?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We do daily temperature checks, masks whenever working in close proximity, and we send a specialized cleaning crew to disinfect your residence towards the end of your project and whenever appropriate.[\/et_pb_accordion_item][et_pb_accordion_item title=”What are your other passions and hobbies?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]I was a graphic designer and calligrapher\/ muralist before I was in construction and am very passionate about creating all forms of art, whether in a residential or a concrete canvas.[\/et_pb_accordion_item][et_pb_accordion_item title=”What sort of experience do you have with my specific project?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Pertaining to kitchens and bathrooms, we have a vast portfolio of our works and lots of reviews from happy clients. Our specialty is high end craftsman homes in the PNW. We also have extensive experience in all areas when it comes to natural stone, tile, and quartz countertop fabrication and installation.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you guys have any references?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, upon request we have plenty of references we can point in your direction in addition to our extensive amount of verified reviews on the web[\/et_pb_accordion_item][et_pb_accordion_item title=”If you use subcontractors, how do you vet their experience to make sure they do quality work?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]All of our subcontractors are vetted and have a long history of working with us on high end homes. We have a polished team that is sure to impress when it comes to communication, quality of work, etc.[\/et_pb_accordion_item][et_pb_accordion_item title=”What does your contract look like ?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]…[\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if things go wrong? What is your procedure. Is that written into the contract?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We will find a way to make things right, our contract clearly states that we will only accept strict tolerances and quality is a must. If we ever have an issue we most certainly would place correcting it in place of profits.[\/et_pb_accordion_item][et_pb_accordion_item title=”How will the construction impact my day to day?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We address this heavily during our initial consultation and would make sure to address all the logistics of the project. We understand that construction is never convenient and are dedicated to making that process an enjoyable, stress free experience.[\/et_pb_accordion_item][et_pb_accordion_item title=”How many job sites do you have at one time?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We will typically in our busy season, have two to three large projects taking place at one time. With a project manager at each site and two to three laborers bouncing around where needed.[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you, as contractor, oversee the site for quality and efficiency?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]All employees have been thoroughly trained in quality control, and are given bonuses based on lack of punch lists, this incentivizes them to do a complete thorough job free of punch lists and callbacks. This eliminates your typical rushed contracting job and places an emphasis on quality and being sure to deliver a finished product.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you give out progress reports so I know how the project is progressing?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Through our group chat, we also do weekly meetings on Monday and Friday to go over progress and at the end of the project we give you a manila folder with all the ins and outs, specifics, etc of your project.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I see examples of your work? Photos or whatnot?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We are happy to provide those and hope you would do your due diligence and research us or any other remodeling company before doing business.[\/et_pb_accordion_item][et_pb_accordion_item title=”What sorts of materials do you source and can I supply my own materials if I want to?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We are happy to go over this with you in person. It typically varies case by case. Typically the client will provide the fixtures while the contractor provides all the physical building supplies, lumber, etc.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I have a blue print of the plan and details of the work you are going to do?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]These things are typically included on larger renovations and we consider them standard when it comes to a kitchen or bath remodel, large renovation, etc.[\/et_pb_accordion_item][et_pb_accordion_item title=”Who makes sure all the details are covered for the blue print?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]The project manager, the owner and the homeowner are free to chime in if they feel like the plan isn\u2019t being executed as planned.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have a designer or do I need to hire one?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]We have a designer who comes in as a subcontractor, the owner also does some light design and helps in light decision making when it comes to tile, cabinetry, backsplash, stone, etc.[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you rate. Your pay?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]By project for time and materials Or by a set date and price[\/et_pb_accordion_item][et_pb_accordion_item title=”Do u handle the permits or do I have to get them?” _builder_version=”4.6.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
The contractor should always provide the permits. If the contractor ever suggests otherwise I would suggest a second opinion . this is bad business in my opinion and could lead to further problems down the road as the person pulling the permits is liable and this raises red flags. NSS specializes in permit expediting.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" I have been licensed and working as a self employed contractor for 4 years or since may 2017 I have been in the trades since I was 13, but I would only count the past 8 years as real tangible experience. I am a journeyman marble mason and a high level carpenter. Most of my […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\n